Shipping policy

Shipping Policy – Lucksy
Welcome to Lucksy⁠�
This Shipping Policy explains how orders are processed and delivered through Lucksy.
Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
During high-demand periods, processing times may take longer.
Shipping Time
Estimated delivery times:
India: 5–12 business days
International orders: 7–20 business days (if available)
Delivery times may vary depending on your location, courier service, and customs processing.
Shipping Charges
Shipping charges are calculated at checkout based on your location and selected shipping method.
Free shipping promotions may be offered on selected products or orders.
Order Tracking
Once your order is shipped, you may receive a tracking number through email, WhatsApp, or SMS (if available).
Delayed or Lost Packages
While we work with reliable shipping partners, delays may occur due to:
Weather conditions
Customs clearance
Courier service delays
Incorrect shipping information
Lucksy is not responsible for delays caused by third-party courier services, but we will do our best to assist you.
Incorrect Address
Customers are responsible for entering the correct shipping address.
If an incorrect address is provided:
Delivery delays may occur
Additional shipping charges may apply
Orders returned due to incorrect addresses may require re-shipping fees
Damaged Packages
If your package arrives damaged:
Contact us within 48 hours of delivery
Share clear photos/videos of the package and product
We will review the issue and provide an appropriate solution.
International Shipping
International shipping availability may vary depending on destination country and local regulations. Customers are responsible for any customs duties or import taxes if applicable.
Contact Us
For shipping-related questions, contact us:
Website: Lucksy.org⁠�
Email: luckystore@gmail.com
WhatsApp: +91 62823 16237
Instagram: @lucksystore⁠�
Thank you for shopping with Lucksy!